Privacy Policy

Generic Privacy Policy Template

Last Updated: 09/23/2025

1. Introduction

Welcome to Kasieopeia, LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.kasiepeia.com)

Please read this policy carefully. If you do not agree with the terms, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways.

a) Information You Provide Us Directly:

• Personal Data: This includes information that can be used to identify you, such as your name, email address, postal address, and phone number when you fill out a contact form, create an account, subscribe to our newsletter, or make a purchase.

• Other Data: Any other information you choose to provide, such as product reviews, survey responses, or communications with us.

b) Information Collected Automatically:

• Usage Data: When you visit our website, we automatically collect certain information from your device. This may include your IP address, browser type, operating system, referring URLs, pages you viewed, the time spent on those pages, and the dates/times of your visits.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

c) Information from Third Parties:

We may receive information about you from other sources, such as social media platforms (if you interact with us through them) or payment processors (like Stripe or PayPal) to facilitate transactions.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: To operate and maintain our website and deliver the content or services you request.

• To Improve Our Website: To understand how users interact with our site so we can enhance user experience and functionality.

• To Communicate With You: To respond to your comments, questions, and requests; to send you technical notices and administrative emails; and to provide customer support.

• For Marketing and Promotions: If you have opted-in, to send you newsletters, special offers, and other marketing communications. You can opt-out of these at any time.

• To Process Transactions: To process your orders, payments, and returns.

• For Security and Fraud Prevention: To protect the security and integrity of our website and business.

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data concerned and the context in which we collect it. We typically process your data because:

• You have given us permission to do so (e.g., for marketing emails).

• It is necessary to perform a contract with you (e.g., to deliver a product you purchased).

• It is in our legitimate interests (e.g., for website analytics and security) and does not override your rights.

• To comply with the law.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party vendors who help us operate our website, conduct our business, or service you (e.g., hosting providers, email marketing services, payment processors). These parties are obligated to keep your information confidential.

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You can request copies of your personal data.

• The right to rectification – You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure – You can request that we erase your personal data, under certain conditions.

• The right to restrict processing – You can request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You can object to our processing of your personal data, under certain conditions.

• The right to data portability – You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

• The right to withdraw consent – Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

8. Cookies

We use cookies to personalize content and ads, provide social media features, and analyze our traffic. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

• Email: info@kasieopeia.com

• Contact Form: www.kasieopeia.com/contact

• Postal Address: 5900 Balcones Drive, STE 100, Austin, TX 78731